Shipping Information
Welcome to Dubai Lux Gems! We’re excited to ship our beautiful earrings, necklaces, bracelets, rings, and watches to you, no matter where you are in the world.
Our Shipping Policy
How Long It Takes:
After you place your order, we usually take 1-2 business days to get it ready. Once shipped, your jewelry should arrive within 7-8 business days.Where We Ship:
We ship all over the world! Whether you're in the USA, Europe, Asia, or anywhere else, we’ll get your order to you as quickly as possible.Shipping Cost:
We charge a flat rate of $45 for shipping. This means no matter where you live, the shipping cost will be the same.Tracking Your Order:
After we ship your order, you’ll get an email with a tracking number. You can use this number to see where your package is and when it will arrive.Customs and Taxes:
Some countries may charge extra fees for customs or taxes when your package arrives. These fees are your responsibility, so it’s a good idea to check with your local customs office to see if this applies to you.Possible Delays:
We do our best to get your order to you on time, but sometimes there can be delays due to customs checks, holidays, or other factors. If there’s a delay, we’ll let you know right away.
Returns and Exchanges
If there’s any issue with your order, check out our Return and Exchange Policy to see how we can help. Your satisfaction is our top priority.
Need Help?
If you have any questions about shipping, feel free to reach out to us at [dubai.lux.gems@gmail.com] or give us a call at +971-52 9321998. We’re here to help!
