Privacy Policy

At Dubai Lux Gems, we care about your privacy and want to make sure you understand how we handle your personal information. This policy explains what information we collect, how we use it, and how we protect it.

What Information We Collect

Personal Information:
When you place an order or sign up for our newsletter, we may ask for your name, email address, phone number, and shipping address.
Payment Information:
To process your orders, we collect payment details such as your credit card information or other payment methods.
Website Use:
We may collect data on how you use our website, such as pages visited, items viewed, and the time spent on the site. This helps us improve your shopping experience.

How We Use Your Information

Order Processing:
We use your personal and payment information to process and ship your orders.
Communication:
We may use your email address or phone number to send you updates on your order, special offers, or new products.
Improving Our Website:
The data we collect about your website use helps us make our site better and more user-friendly.

How We Protect Your Information

Data Security:
We use secure technologies to protect your personal information from unauthorized access, theft, or loss.
No Sharing of Information:
We do not sell or share your personal information with anyone, except as needed to process your orders (like sharing your address with the shipping company).

Your Choices

Update Your Information:
You can update your personal information anytime by logging into your account.
Unsubscribe:
If you don’t want to receive our emails, you can unsubscribe by clicking the link at the bottom of any of our emails.

Cookies

What Are Cookies:
Cookies are small files stored on your device that help us remember your preferences and track your activity on our site.
How We Use Cookies:
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.